All activities of the overall management function as well as operational activities that determine the quality policy, objectives and responsibilities are well defined, documented through specific SOPs implemented and monitored.
- We shall provide products and services that meet stated standards on time, every time.
- We shall continually improve our processes to understand changing customer needs and preferences and use the same as input for periodically reviewing and revising performance standards of our products and services.
- We shall organize our work practices to do a job right the first time, every time.
- We are committed to continual improvement in quality in all business processes and shall track such improvement through measurable indicators.
At Marionette Company quality assurance is an attitude of seeking sustainable betterment in every aspect of our work.